Check Outage Tracker for real-time updates, outage locations and when your power is expected to be restored.
If your power’s out and it’s not listed on Outage Tracker, report the fault online so we can investigate and restore supply.
Choose how we contact you during unplanned outages. Update your preferences to get alerts by SMS, email or both.
Prepare your home or business for outages with practical tips on safety, supplies, backup power and staying informed.
Get practical tips for staying safe, managing food, charging devices and keeping warm or cool during a power outage.
Planned outages help keep your power safe and reliable. Learn why they happen, how we schedule them and what might cause delays.
Storms, accidents and hazards can cause unplanned outages. Learn how we restore power safely and keep you updated.
Learn how to plan for bushfires, manage outages and stay safe around damaged powerlines and infrastructure.
Learn how to prepare for planned or unplanned gas outages, check your meter and safely restore supply to your appliances.
If you rely on life support equipment, learn how to register, get outage alerts and prepare for power interruptions.
