We're currently experiencing staff shortages due to the impact of COVID-19, so some services may take longer than expected. We appreciate your patience as our teams continue to bring you safe and reliable services.

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Are you gas ready this winter?

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Storm event

Updates and FAQs

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COVID-19 response

Our measures

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We've made changes to our network tariffs

Our customer supply requests are now paperless. 

Apply for a new connection, upgrade an existing supply or extend supply for a new development.

Track Power Outages

Report Faults & Emergencies

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Electricity

Connect My Renewables

Connect My
Gas

Make a payment

Implementation of Scheme of Arrangement

We are pleased to announce that the scheme of arrangement between AusNet and our shareholders regarding the acquisition of AusNet by Brookfield Asset Management, was implemented on 16 February 2022.

Read the ASX Release.

Gas Access Arrangement Review

A draft plan for our 2024-2028 Gas Access Arrangement Review is now open for public consultation.

Send us your feedback by 31 March 2022.

Proposed route a step towards unlocking clean energy...

SmartGrid technology increases interconnection capability...

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Preparing for Power Outages

Useful tips to prepare for severe weather conditions and power outages.

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Gas Safety

Check gas appliances are working safely and minimise potential downtime.

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Major Projects

Investing in projects and technology for network safety and reliability.

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Working for Us

Work for us and help shape the future of our communities.