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Image of 9 old fashioned lightbulbs lit up as a result of a new electricity connection

Connections

We manage the distribution network across all of eastern and north eastern Victoria. You don’t pay your bills to us, but we can help you get connected.


Blue icon for new electricity connections, illustrating lightening bolt in box

Electricity connections 

Use EnergyConnect to get a new connection or upgrade your existing supply.
You can also relocate or remove a pole, cable, service wire etc. 

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Blue icon for new solar connections, illustrating sun shining above a house 

Solar and battery connections 

Connect your solar or battery solution to the network. 

 

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Job status

Already sent a service order request? Track the job status here. 

 

Once your connection is ready 

If your connection is ready to go, the final step is installing a meter.  

To do this you need to contact your preferred electricity retailer and they will help you set this up. We’re responsible for installing, reading and inspecting meters on residential and business premises. But, we need two service requests from your retailer to do this: 

  1. Allocate National Meter Identified (NMI). This creates a unique code for your meter. 
  2. Establish Supply Request. This is for us to come out to site and install the meter.

Visit the Victorian Government’s Energy Compare website if you need help with choosing a retailer.