Have an outage plan and kit
Having a plan means you will know what to do if the power goes out. If you don’t already have one, visit the Power Outage Plan website for helpful tips, advice and information on how to get prepared. Make sure your plan includes how you’ll stay informed, manage cooking and food safety and checking on anyone vulnerable.
Outage kit
Keep an outage kit somewhere easy to find, especially in the dark and make sure everyone knows where it is. Your kit can include:
- fully charged power banks with cables to charge your devices
- battery powered torches and radios – with extra batteries
- first aid kit and medication
- non-perishable snacks
- LED candles
- bottled water
- books and board games
- blankets
- cash
- printed phone numbers of essential services including AusNet, emergency services, your doctor, family and friends
- instructions on how to manually open any electric gates or garage doors.
Lights
Keep at least one light switched on in your home so you know when your power is back on.
Security alarms
Check and confirming the following:
- How long does your alarm’s temporary back-up batteries last? So you know how long your property will be protected during an extended outage.
- Does your alarm system automatically restart when the power is back on? If you’re not sure, check your system manual or contact your installer or manufacturer for advice.
Charging devices
Fully charge your mobile phone, laptop and other essential devices before a planned outage. Always keep fully charged power banks in your outage kit so you can recharge your devices during an unplanned outage or one that lasts several hours.
Ready-to-eat food
Stock your pantry with food that doesn’t need refrigeration or heating. Some ideas include tinned food, long-life milk, crackers, cereal, muesli bars and spreads. Remember to keep a manual can opener with your supplies.
Water
Have enough bottled water available for the house, especially if you have an electric water tank or pump. Aim for at least two litres per person daily. If you have pets, remember to store water for them as well.
Trimming trees and vegetation
If you have trees near powerlines on your property, make sure they’re maintained by a professional. This helps reduce the risk of damage during storms, which can result in longer outages or safety hazards. For more information, see Vegetation management.
Electronics
Consider surge protectors for sensitive appliances such as TVs, computers and fridges. This helps prevent damage when the power comes back on. If severe weather is on the way, set your fridge and freezer to a colder setting so food stays safe for longer. Avoid opening the fridge doors unless necessary.
For computers and tablets, make sure the autosave feature is turned on. This helps back up important documents, so you don’t lose work if the power goes out.
Life support customers
If you or someone in your household relies on a continuous supply of electricity for life support equipment, make sure you register with us and have an emergency plan that you can activate during an outage. For more information or to register, visit Life support customers.