Strategy and values

Connect communities with energy and accelerate a sustainable future. 

The energy industry is changing at a rapid pace and the way we work reflects this transition.

Our purpose is to ‘connect communities with energy and accelerate a sustainable future.’

Our strategy is to ‘own and operate the best energy networks, growing through connecting people with new energy.’

Our strategy

We believe our strategy will create long-term value for our customers, communities and investors.

For us, the best networks provide safe, reliable, and affordable energy. Networks that can adapt and respond to support customers in the renewable energy shift. We’re conscious of the role we play in the energy supply chain, enabling the transition to renewable energy. We’re growing and investing in our business, striving to deliver strong financial outcomes.

Our strategy focuses on four key priorities. They guide us as we address the current challenges. They also inform our business model and what markets we operate in.

Customer passion – guides us in everything

Energised people – thriving and supported to achieve

Operational excellence – always finding the best and safest way

Accelerate growth – through the energy transition

Our values

Our values guide the actions of all our people every day.

We work safely: We never compromise on safety and we care for the wellbeing of people.

We do what's right: We act with integrity and in the best interests of our company. We take into account how our decisions affect the business and stakeholders. We recognise and celebrate successes. But we also welcome straight-talk and constructive feedback and learn from our mistakes. We have clear and consistent expectations of performance and behaviours across our business.

We're one team: We work together as a united team. We work with our partners and suppliers to achieve great results. This helps build our company's reputation. People are the heart and soul of our business. We treat our people fairly, value their differences and support their development. We encourage knowledge sharing. That's why we're open to ideas and believe that these can come from anywhere in the business.

We deliver: We are accountable to customers, communities, shareholders and each other. We're invested in striving for excellence and high standards, and achieving great outcomes. We adapt through innovation, continuous improvement and change. We do this to secure our future success.