Distribution lines
Only authorised people can work on or near our assets. You must have a Permit to Work or written advice before starting any work. This will be issued in line with the following process and timeframes.
Extec Services manage the NGZ permits on our behalf. You can contact them by email at nogozone@extec.com.au or phone (03) 5941 7333.
Distribution - typical response times
| Process | Approximate timeframe |
|---|---|
| Site visit | 5 business days |
| Permit assessment for: Low Voltage (LV) with no switching High Voltage (HV) for suppression Any works requiring supply interruption |
Can be issued at site visit Minimum 10 business days Minimum 20 business days |
| Typical situations such as supply shutdowns/isolations | Up to 5 weeks, requires 18 business days for Network Operations |
| Protective warning methods such as fitting of tiger tails or insulating mats | Up to 5 weeks for the management and completion of requests |
| Visual warning protections, including No Go Zone flagging, warning signs | Up to 5 weeks for the management and completion of requests |
Transmission lines (towers)
Before working in NGZ around our transmission assets, you'll need approval from our Line Assets Easements Group. They can also help you get written authorisation, which may include a Permit to Work. You can contact them by email at PTW@ausnetservices.com.au or phone 1300 360 795 (Monday - Friday, 8am - 5pm).
For more information about working near powerlines, visit Energy Safe Australia.
