Safety is our number one priority. We work with Energy Safe Victoria to ensure our people, customers and assets are kept safe during works.
It's important to contact us before beginning any work near our assets.
Call us on 1300 360 795 (8am-5pm, Monday to Friday).
No Go Zones
No Go Zones (NGZ) are the safe clearance of overhead and underground electricity assets.
Before you start any digging or excavation work, visit the Before You Dig Australia website or call 1100.
Only authorised people can work on or near our assets. You must have a Permit to Work or written advice before starting any work. This will be issued in line with the following indicative process and timeframes.
The permit outlines the minimum distances that people and equipment can work near our electricity assets. This includes equipment such as cranes, excavators, concrete pumpers, scissor lifts and scaffolding. Permits also provide guidance on what to do if clearances can’t be met.
Extec Services manage the NGZ permits on our behalf. You can contact them by:
- email: nogozone@extec.com.au
- phone: (03) 5941 7333.
Extec will contact you within 48 hours to make an appointment.
| Process | Approximate timeframe |
|---|---|
| Site visit | 5 business days |
| Permit assessment for: Low Voltage (LV) with no switching High Voltage (HV) for suppression Any works requiring supply interruption |
Can be issued at site visit Minimum 10 business days Minimum 20 business days |
| Typical situations such as supply shutdowns/isolations | Up to 5 weeks, requires 18 business days for Network Operations |
| Protective warning methods such as fitting of tiger tails or insulating mats | Up to 5 weeks for the management and completion of requests |
| Visual warning protections, including No Go Zone flagging, warning signs | Up to 5 weeks for the management and completion of requests |
No Go Zone work costs
There are costs involved with work conducted in NGZ around distribution assets. These costs help cover hazard warning and safety services.
All costs are subject to variation and depend on case-by-case work requirements.
These costs don't include extra services, for example traffic management services, Council or VicRoads permits.
Electrical Shutdowns, Isolations, Safety Observer
| Service type | Minimum charge |
|---|---|
| Supply shutdown of Network (covers) | $5000 |
| Isolation of services | $3000 |
| Hold electrical power poles | $6000 |
| Safety observer | $1500 |
Visual warning methods such as tiger tails and flagging
| Service type | Minimum charge |
|---|---|
| Installation of tiger tails (covers) | $2500 |
| Installation of flagging | $4000 |
Transmission No Go Zone requests
Before working in NGZ around our transmission assets, you'll need approval from our Line Assets Easements Group. They can also help you get written authorisation, which may include a Permit to Work.
To contact them:
- email PTW@ausnetservices.com.au, or
- call 1300 360 795 (Monday-Friday, 8am-5pm).
For more information about working near powerlines, visit Energy Safe Victoria.
Resources
- Read our Guide to Living with Transmission Line Easements (PDF, 935 KB)
- Find out more about minimum ground and building clearances in Table of clearances (PDF, 24 KB)
- Visit Look up and live
-
Download the Look up and live app on your mobile
