We manage the gas distribution network across western Victoria. You don’t pay your bills to us, but we can help you get connected.
Whether you’re looking to add to an existing property or install a new natural gas connection, we’re here to help.
How to get connected
Standard domestic new gas connections involve two stages. The first stage involves the service line connection (steps 1 – 6). The second involves connecting the gas meter (steps 7 – 11). The steps are shown below.
If the site is ready, we aim to complete the service line installations within 20 business days of receiving your Service Connection Request (SCR). Gas meter connections are completed within 2 business days of receiving your Meter Fix Request (MFX).