Prolonged Power Outage Payment

Financial relief has been made available for residential and business customers affected by prolonged power outages following the storm event on Wednesday 9 June. Assistance has been provided by the Commonwealth and State Governments under the Disaster Recovery Funding Arrangements, and we are supporting the roll-out of payments.

Please note, Prolonged Power Outage Payment applications have now closed. We continue to work through applications and will respond to applications received by the close date within 5 business days.

For claims related to food spoilage, please complete this form