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Changes to network tariffs

From 1 July 2021, we have introduced a new two-rate tariff structure for: 


  • residential customers
  • small business customers consuming not more than 40 MWh per year

For more information, view Changes to network tariffs.

Network tariffs

Through the application of network tariffs, we recover revenue for the ownership, operation, augmentation and management of our gas and electricity distribution network assets. 


Electricity schedules

2022-23

Annual Pricing Proposal

The Annual Pricing Proposal has been developed in accordance with the requirements of the Australian Energy Regulator. 

Annual Pricing Proposal 2022-23 (PDF, 1MB) 


View Gas tariffs and charges.

Tariff FAQs

Q. I am a resident, how do I request to change my tariff?

A. Requests to change a tariff need to be directed to a customer's retailer.

 

Q. I am a business owner, how do I change my tariff?

A. Requests to change a business tariff should be made directly to AusNet by completing one of the following forms.

 

  1. Network Tariff Change form: for businesses requiring a more appropriate tariff to be applied to their site or who require the maximum demand applied to their accounts to be reviewed.
     
  2. Power Factor Information form: businesses on demand tariffs who have installed Power Factor Correction equipment may have an entitlement to an immediate reduction in the maximum demand applied to their accounts.

    Please send completed forms via email to
    customersupport@ausnetservices.com.au

 

Q. How often can I seek a tariff re-assignment?

A. AusNet requires customers seeking tariff reassignment to remain on the reassigned tariff for a minimum 12-month period. AusNet may make exceptions to this requirement at its discretion, where for example, it can be demonstrated that to not do so would result in unreasonable penalties or impose hardship on a customer.

This condition prevents customers changing tariffs to take advantage of seasonal variations in prices according to their individual load, thereby bypassing payment that reflects use of the distribution network over a full 12-month cycle.