From 1 July 2021, we have introduced a new two-rate tariff structure for:
For more information, view Changes to network tariffs.
Through the application of network tariffs, we recover revenue for the ownership, operation, augmentation and management of our gas and electricity distribution network assets.
Q. I am a resident, how do I request to change my tariff?
A. Requests to change a tariff need to be directed to a customer's retailer.
Q. I am a business owner, how do I change my tariff?
A. Requests to change a business tariff should be made directly to AusNet by completing one of the following forms.
Q. How often can I seek a tariff re-assignment?
A. AusNet requires customers seeking tariff reassignment to remain on the reassigned tariff for a minimum 12-month period. AusNet may make exceptions to this requirement at its discretion, where for example, it can be demonstrated that to not do so would result in unreasonable penalties or impose hardship on a customer.
This condition prevents customers changing tariffs to take advantage of seasonal variations in prices according to their individual load, thereby bypassing payment that reflects use of the distribution network over a full 12-month cycle.