Up to 30kW connections

Time frame: Instant - if application is accepted. Cost: No cost    

We’re responsible for providing a safe and stable energy network (grid) for our customers and workers. So, you’ll need pre-approval from us before you can start installing a system for your customer.  
 

Process: 

Use our online tool to get instant pre-approval for systems up to 30kW capacity and 15kW exports across 3 phases.  

Use the manual approval process if: 

• You’re not approved through the instant tool 
• If the total inverter capacity is more than 10kw capacity and 5kW export per phase 

 

 

Requirements: 

• For our basic terms and conditions for your connection look through our model standing offer (MSO).  
• If you’re applying for a customer, ensure that you’ve obtained consent to accept offers on their behalf. 

Please note:  

• Only Clean Energy Council (CEC) approved inverters will be approved for installation. 
• Inverters must have power quality response mode capability in place (both volt-var and volt-watt) to ensure the installation complies.   

 

Instant pre-approval     CEC approved inverters  

Time frame: 65 days. Cost: Set by the electrical inspector

 

Process: 

Once you have approval from us, you need to install the system within 65 business days of pre-approval. 

For safety, the inverter must be switched off, until the meter has been reconfigured. 

 

Requirements: 

• If your application expires before you install the system, you’ll need to submit another. 
• The installed system must meet technical specifications as outlined in your connection offer.  
• If you’ve modified your inverter within your pre-approved limit, you may be able to make updates in the post-installation tool.  
• Ensure that you have noted down panel and battery information, for proof post-installation. 

 

An electrical inspector must inspect the installed system and complete a certificate of electrical safety (CES) with you.

Time frame: 10 business days. Cost: No cost.

 

Process:

Before we can allow your customer to generate their own energy, you will need to finalise your paperwork.  

You must send two forms to your customers energy retailer:  

• Electrical works request (EWR) form, from the Victorian SIR website. 
• Certificate of electrical safety (CES), which your electrical inspector will purchase from Energy Safe Victoria. 

You must then complete: 

• AusNet post-installation form, to confirm what was installed at site.  

We’ll then reconfigure your customer's meter.  

The system must remain switched off until this is complete. 

We’ll contact you if there are any issues with your paperwork.  

Post Installation Form Certificate of Electrical Safety   Download EWR EG Connection Form

Time frame: 30 business days. Cost: You will be billed from your energy retailer, either $15.11 for electronic meter reconfiguration; or $567.41 excl GST for a truck visit (if required).

Please note: Your retailer may also add costs. 

 

Process

We receive the service order from the retailer, and then reconfigure the customer’s meter. This means data will now be recorded for energy generation and consumption. 

We then send a SMS to the customer to confirm that they’re able to switch on their system,  

We send a final letter and email to the customer to confirm their ongoing obligations with AusNet.  

Please note: if your customer has moved to a time of use (TOU) network tariff as part of this change, you need to tell them. 

 

Our requirements

Depending on the type of meter a customer has: 

Smart meter – will require an electronic remote reconfiguration. 

Non smart meter - will require a truck visit for manual reconfiguration. 

More than one meter - will require a truck visit to consolidate them. 

Tariff information Diagrams