We’re a team of 1,500 employees who service over 1.5 million Victorians. We own and operate 3 regulated networks: electricity distribution, gas distribution and the state-wide electricity transmission network.

Our purpose is simple: Connect communities with energy and accelerate a sustainable future.

Our strategy

Our strategy enables us to continue providing safe, reliable and affordable energy to our customers. We’re growing our business to create long-term value for our customers, communities and investors. We understand the role we play in the transition to renewable energy. Through our strategy, we will own and operate the best energy networks, growing through connecting people with new energy.

Our strategy is guided by 4 key priorities:  

• Customer passion - guides us in everything  

• Energised people - thriving and supported to achieve

• Operational excellence - always finding the best and safest way  

• Accelerate growth - through the energy transition 

Our values

Our values guide the actions of all our people, every day. 

We work safely: We never compromise on safety and we care for the wellbeing of people. 

We do what's right: We act with integrity and in the best interests of our company and our customers.

We're one team: We work together as a united team to achieve great results. We treat our people fairly, value their differences and support their development.

We deliver: We’re accountable to customers, communities, shareholders and each other. We adapt through innovation, continuous improvement and change. 

Corporate governance 

On 16 February 2022 we became privately owned by Australian Energy Holdings No 4 Pty Limited, a company controlled by Brookfield Asset Management. For a list of the consortium of co-investors, see About us.

A transition process is underway and further governance information will be provided in due course.  

We’re committed to following best practice corporate governance procedures to ensure we’re accountable, transparent, fair and responsible. 

Corporate governance policies 

For transparency, you can read all our policies on our website via the links below:  

• Bribery, Fraud and Corruption Control Policy (PDF, 244 KB)
• Code of Conduct (PDF, 162 KB) 
• Continuous Disclosure and Communications Policy (PDF, 234 KB)
• Diversity and Inclusion Policy (PDF, 80 KB)
• Whistleblower Policy (PDF, 597 KB)  
• Risk Management Policy (PDF, 172 KB)