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Electricity supply FAQs
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FAQs
What are the different application forms available in EnergyConnect?
How do I get connected?
How do I submit a new supply application?
Can I get 3-phase power at my premises?
How do I pay for my supply application?
What is the financially responsible person on my application?
What are private mains on public land?
I need to create applications on behalf of an electrician or solar business, what account type should I register with?
I am building a multi-site residential development. Which supply application form should I choose?
Why do I need to register in EnergyConnect if I already had an account before 25 August 2025?
Where can I find a copy of the terms of use for EnergyConnect?
Why am I receiving emails or SMS messages asking me to enter a one-time password when trying to login to EnergyConnect?
