AusNet power outage statement – 1pm Friday, 16 February 2024

33,000 AusNet customers are still without power following the catastrophic storms that swept across Victoria earlier this week.

Our field crews have restored power to 14,000 customers since 8pm on 15 February. We anticipate that the majority of AusNet customers will be reconnected by Saturday evening.

We have approximately 500 field crews and 3 helicopters continuing work today in response to over 658 incidents.

This most impacted areas of our network currently are Ferntree Gully, Emerald, Cockatoo, Mirboo North, and Yarram. A small number of customers in our hardest hit areas are still likely to be without power heading into next week.

Mirboo North and Mirboo are proving a particular challenge, and we will be rebuilding much of the network around the area. In the meantime, we are in the process of installing mobile generators to power to the main part of town to support the community.

Customers are continuing to receive SMS messages advising of their restoration times.

If you’re in immediate danger, call 000. For emergency services, call the SES on 13 25 00.

AusNet apologises for the impact that this is having on our customers without power.