About
General
- AusNet DER Decommission Form
- AusNet Reflect RAP
- AusNet Services - Revised Tariff Structure Statement - April 2021
- AusNet Services Customer Forum Final Engagement Report
- Energy Charter Disclosure Report 2024-25
- HV Customer Solutions Factsheet
Battery solar future
Codes and guidelines
- AusNet Services Deemed Distribution Contract 20 April 18
- Code of Engineering Practice for Shared Use of Poles
- Electrical Works Request Form
- Metering Diagrams
- Reconnection of Electricity Supply Form
Community
- 2020-105 - Customer Interactions and Monitoring Report
- 2023 AusNet Stand-Alone Power Systems Brochure
- 2024-25 Committed to Customers Report
- 2025-233 - AusNet - Community Battery Connections Form
- August 2024 - Minutes
- AusNet Energy Charter Disclosure Report 2024-25
- AusNet FY23 C2C Report Dec 2023
- Committed to Customers 2024
- Community Batteries
- Community Energy Bulletin - Edition 1
- Community Energy Bulletin - Edition 2
- Customer Interactions Monitoring Report Dec 2022
- December 2024 - Minutes
- ERCF Grant Guidelines and Assessment Process
- Front-of-Meter and Behind-the-Meter Community Batteries
- FY21 Customer Interactions and Monitoring Report
- Improvements to the Electricity Network
- January 2025 - Minutes
- June 2025 - Minutes
- March 2025 - Minutes
- Neighbourhood Storage Tariff Trial
- Neighbourhood Storage Tariff Trial Factsheet
- October 2024 - Minutes
- Power Reliability
- September 2024 - Minutes
- Strathbogie Benalla Community Group
- Where to Locate a Community Battery Factsheet
- Your Community Battery Project
Corporate governance policies
- 2020098 Diversity Inclusion Policy Approved
- ABC Policy 31 March 2023
- Code of Conduct 31 March 2023
- Continuous Disclosure and Communications Policy 2020
- Share Trading Policy
- Whistleblower Policy - June 2023
Network regulation
- AER AusNet Services 2017-22 Transmission Determination
- Annual Anti-Islanding Test
- AST Information Sharing Protocol Distribution December 2024
- AusNet Information Sharing Register 30 June 2026
- AusNet Regulated Stand-Alone Power Systems Register 30 June 2026
- AusNet Ring-Fencing Waivers Register 30 June 2026
- AusNet SSC DLF Methodology Issue 3
- AusNet SSC DLF Methodology Issue 4
- AusNet SSC DLF Methodology Issue 5
- AusNet Staff and Site Sharing Register 30 June 2026
- BFM 10-02 BFM Plan Transmission
- Gas Access Arrangement Revision 2018-22 Part A Final Decision Revisions
- Solar Responsibilities
- Vegetation Management Plan 2021-2026 Electricity Distribution Network Published Aug 21
- Vegetation Management Plan 2021-2026 Electricity Transmission Network Published Aug 21
REFCL project
Regulatory investment test
- 20221017 Cranbourne PACR
- 20250926 Beveridge RIT-D OSR
- 20260210 Pakenham South RIT-D OSR
- 20260324 Beveridge RIT-D DPAR
- 20260331 Wollert RIT-D OSR
- 20260407 SMTS PADR
- 20260604 Beveridge RIT-D FPAR
- 20260828 Pakenham South RIT-D DPAR
- 3G Modem Notice of Determination
- AND RIT-D DPAR REFCL Tranche 3 Draft
- AND RIT-D FPAR REFCL Tranche 3
- AND RIT-D Notice of Determination REFCL Tranche Three
- AST RIT-D Notice for Non-Network Options EDO Fuse Replacement
- AusNet - TTS Circuit Breaker Replacement RIT-T PSCR
- AusNet Services - RIT-T PACR - Tranche1 Rectification Low Spans Priority Sites for Publication
- Baw Baw Shire WGL31 RITD OSR
- Bayswater Draft RIT-D Service Constraints at BWR DPAR 120422
- Benalla Zone Substation Service Constraints RIT-D - Non-Network Options Report
- CBTS PADR
- CE MWTS East DPAR
- CE MWTS East FPAR
- CE MWTS East OSR
- CE MWTS South DPAR
- CE MWTS South FPAR
- CE MWTS South OSR
- CE WOTS PACR
- CE WOTS PADR
- CE WOTS PSCR
- Clyde Draft RIT-D Service Constraints at CLN DAPR
- Clyde RIT-D Service Constraints at CLN FPAR
- Clyde RIT-D Service Constraints at CLN Non-Network Options Report
- Consultation PADR - Maintaining Supply Reliability in Shepparton and Goulburn-Murray Area
- Cranbourne Terminal Station Electricity Supply RIT-T PSCR
- Cranbourne-RIT-T-Project-Assessment-Conclusions-Report
- Cranbourne-RIT-T-Project-Assessment-Draft-Report
- Cranbourne-RIT-T-Project-Specification-Consultation-Report
- Distribution 3G Modem FPAR 1602 TT SS09032022
- DL Bare Conductor Replacement Notice
- DPAR Bare Conductor
- DPAR EDO 22-08-2022
- DPAR Ground Wire
- DPAR LD CBTS OFR
- DPAR LD TGN MFA
- FPAR Bare Conductor
- FPAR EDO-25 October
- FPAR LD CBTS OFR
- FPAR LD TGN MFA
- Horsham Assessment SVC PADR
- Horsham Consultation Static Var Compensator PSCR
- Horsham SVC PACR
- ILJIN Overhead Manual Switch DPAR
- ILJIN Overhead Manual Switch FPAR
- ILJIN Overhead Manual Switch Notice of Determination
- KMS 22kV Switchroom Replacement Notice of Determination
- KTS A Transformer Replacement PACR
- KTS A Transformer Replacement PADR
- KTS Transformer Replacement PSCR
- Maffra Draft RIT-D Service Constraints at MFA DAPR
- Maffra Final RIT-D Service Constraints at MFA FPAR
- Maffra Zone Substation Service Constraints RIT-D - Notice of Determination Report
- Maintain Supply AusNet TD-0010117 RIT-T PSCR
- MLTS PACR
- MLTS PADR
- Moorabool PSCR
- Murray RIT-T Tower Strengthening PSCR
- Nagambie SMR11 RITD OSR
- OSR LD CBTS OFR
- OSR LD SMTS KMS
- OSR LD TGN MFA
- Price Increase
- RCTS PADR
- RCTS PSCR
- REFCL Bairnsdale BDL Final Project Assessment Report
- REFCL Bairnsdale BDL Notice of Determination
- REFCL RIT-D Fuse Savers FPAR
- RIT-D KMS 22kV Switchroom Replacement FPAR
- RIT-D Notice of Determination REFCL 22kV Feeders Fuse Savers
- RIT-D Service Constraints at BN DPAR
- RIT-D Service Constraints at BN FPAR
- RIT-D Service Constraints at BWR
- RIT-D Service Constraints at TGN Draft Project Assessment Report
- RIT-D Service Constraints at TGN FPAR
- RIT-D Service Constraints at TT Draft Project Assessment Report
- RIT-D Service Constraints at TT FPAR
- RIT-T Conductor and Groundwire Replacement PSCR
- RIT-T Insulator Replacement Program PADR
- RIT-T Insulator Replacement Program PSCR
- RIT-T MSS DDTS Nos12 Tower Upgrade PACR
- RIT-T PACR Tower Replacement HYTS-APD
- RIT-T PADR Tower Replacement HYTS-APD
- RIT-T PSCR - Maintaining Safe and Reliable 250V DC Systems at Nine Terminal Stations
- RIT-T PSCR - Managing Risks from Deteriorated 500kV Insulators in the Gippsland Region
- RIT-T South West Comms PACR
- RIT-T Tower Replacement HYTS-APD PSCR
- RIT-T Transmission Line Insulator Replacement Program PACR
- Sheparton PSCR
- Shepparton PACR
- SMTS F2 Transformer and GIS Replacement - PADR
- SMTS GIS Replacement PSCR
- SMTS H Transformer Replacement PACR
- SMTS H Transformer Replacement PADR
- SMTS H Transformer Replacement PSCR
- SMTS PSCR
- Sydenham Conclusions PACR
- Sydenham Consultation PSCR
- Sydenham Draft PADR
- Thomastown Zone Substation Service Constraints RIT-D - Non-Network Options Report
- Tranche1 Rectification Low Spans Priority Sites PSCR
- Transmission Insulator Replacement PACR
- Traralgon Zone Substation Service Constraints RIT-D - Non-Network Options Report
- Warragul Draft RIT-D Service Constraints at WGL DPAR
- Warragul RIT-D Service Constraints at WGL FPAR
- Warragul RIT-D Service Constraints at WGL Non-Network Options Report 05 March 2021
Regulatory publications
Ring-fencing compliance
- AusNet Information Sharing Protocol Transmisison Jul26
- Transmission AusNet Information Sharing Register 30 June 2026
- Transmission AusNet Ring-Fencing Waivers Register 30 June 2026
Suppliers
- How to Transact with AusNet on Ariba
- Option 2 Contestable Works Flyer
- PO Terms for Goods and Services July 2025
- PTP 10-04 Supplier Code of Conduct
- PTP 10-05 Sustainable Procurement Policy
- User Guide to Submit the Registration for Suppliers Approved
Careers
- AusNet - First Nations Trainee Program Brochure
- AusNets Job Guide for Bright Futures
- First Nations Handout A4
Contact us
Customer portal
Electricity
- 0011182 Phillip Island RFP FAQs
- AER Attachment 16 Appendix A Connection Policy AusNet Services Distribution Determination 2026-31
- Annual Pricing Proposal 2025-26
- ANT Proposed Pricing Methodology Amended
- Arabic Factsheet
- ASD - EDPR 2022-26 Revised Regulatory Proposal - 031220
- ASD - Plain English Overview 2022-26 - 310120
- Attachment 1 - AusNet Annual Pricing Proposal 2026-27 20260512
- AusNet - Alternative Control Services 2022-23
- AusNet - Alternative Control Services 2023-24
- AusNet - Annual Pricing Proposal 2022-23
- AusNet - Annual Pricing Proposal 2023-24
- AusNet - Prescribed Metering 2022-23
- AusNet - Prescribed Metering 2023-24
- AusNet - Public Lighting Charges 2022-23
- AusNet - Public Lighting Charges 2023-24
- AusNet - Schedule of Tariffs 2022-23
- AusNet - Schedule of Tariffs 2023-24
- AusNet - Unmetered Supplies 2022-23
- AusNet - Unmetered Supplies 2023-24
- AusNet - Unmetered Supply 2026-27
- AusNet Battery Project Rowville - Expression of Interest
- AusNet Battery Project Rowville - Expression of Interest-2
- AusNet Electricity Services CAM September 2019
- AusNet GridView - User Guide
- AusNet GridView Overview
- AusNet GridView Portal - An Overview
- AusNet LV Pole-Mounted Battery Project - Expression of Interest
- AusNet Services - Annual Pricing Proposal 2024-25 - 28 March 2024
- AusNet Tendering Policy
- AusNet Transmission Services CAM September 2019 Signed
- CALD - Overview FV-Merged
- Commercial and Industrial Demand Response Case Study
- Connection Policy
- Customer Authorised Representative Registration Form
- Customer Charter
- Customer Connection Changes Electrician Factsheet
- EDPR 2021-25 Part I II
- EDPR 2021-25 Part IV
- EDPR 2022-26 Part III
- Electric Vehicle to Grid Trial Case Study
- Embedded Generation Case Study
- EOI for Longwarry Non-Network Solution
- Euroa RFQ - Non Network Solution
- FY21 Customer Interactions and Monitoring Report
- Grid Energy Storage System Case Study
- How Network Charges Affect Your Electricity Bill
- Hume BN11 Non-Network Solution RFP
- Identifying Suitable Electric Vehicle Charger Locations
- Industry Engagement Document
- Kalkallo KLO14 Non-Network Solution RFP
- Leongatha LGA12 Non-Network Solution RFP
- Model Standing Offer AusNet - Standard Connection Submission - July 2024 Pricing
- Model Standing Offer AusNet - Standard Connection Submission - July 2024 Pricing
- Model Standing Offer for Metered Load Submission
- Moe MOE23 Non-Network Solution RFP
- Network Tariff Change Form
- Power Saving Fact Sheet 2023
- Proposal Form
- RECs and LEW Webinar Pack 2025
- Residential Battery Storage Trial Case Study
- Retail Customer Consent Form
- Revised Tariff Structure Statement Compliance Document 031220
- RFP for Phillip Island Non-Network Solution
- Seymour SMR24 Non-Network Solution RFP
- Tariff Trial Notification
- Understanding 22kV Distribution Lines on GridView
- Understanding Distribution Substation Data on GridView
- Unmetered Supply 2025-26
- Vietnamese - Overview-Merged
- Warragul WGL11 Non-Network Solution RFP
- Zone Substation Information Application Form
EnergyConnect
Footer
Gas
- 2024-105 - Gas Saving Fact Sheet
- 2024-25 AusNet Services Gas Part 10 Audit Assurance Reports Consolidated
- 2026-067 AusNet Gas to Electric Changes Quick Guide
- Ancillary Reference Tariffs
- Annual Tariff Variation
- Arabic 2024-105 - Gas Safety Fact Sheet
- Arabic 2024-105 - Gas Saving Fact Sheet
- ASG - Access Arrangement 2024-28 - Part A - June 2023
- ASG - Access Arrangement 2024-28 - Part B - June 2023
- ASG - Access Arrangement 2024-28 - Part C - June 2023
- AusNet - Ancillary Reference Tariffs 2023-24
- AusNet - Ancillary Reference Tariffs 2025-26
- AusNet - Annual Tariff Variation 2025-26
- AusNet - Gas Schedule of Distribution Use of System 2023-24
- AusNet - Gas Schedule of Distribution Use of System HY23
- AusNet - Non Reference Tariffs 2023-24
- AusNet - Schedule of Ancillary Non Reference Charges HY23
- AusNet - Schedule of Ancillary Reference Tariffs HY23
- AusNet - Schedule of Haulage Reference Tariffs 2025-26
- AusNet Data Logger Installation and OM Charges 2023-24
- AusNet Data Logger Installation and OM Charges 2025-26
- AusNet Data Logger Installation and OM Charges HY23
- AusNet Gas Network - Interconnection Policy
- AusNet Non Reference Tariffs 2025-26 Updated Nov 2025
- AusNet-Gas-Annual-Tariff-Report-2022
- Distribution Network
- Distribution Pipelines Operating at Transmission Pressure
- Gas Safety Factsheet
- Gas Safety Factsheet
- Gas Safety Factsheet
- Gas Saving Factsheet
- How Much It Costs to Run Your Electric Heater
- How Much It Costs to Run Your Gas Heater
- Italian 2024-105 - Gas Safety Fact Sheet
- Italian 2024-105 - Gas Saving Fact Sheet
- Layout
- Mains Ballarat
- Mains Bendigo
- Mains Broad
- Mains Geelong
- Mains Melbourne
- Mandarin 2024-105 - Gas Safety Fact Sheet
- Mandarin 2024-105 - Gas Saving Fact Sheet
- Non Reference Tariffs
- Punjabi 2024-105 - Gas Safety Fact Sheet
- Punjabi 2024-105 - Gas Saving Fact Sheet
- S91-5001-0
- Schedule of Haulage Reference Tariffs
- SOP 25-11 2019
- SP 1620
- TS 2607-2
- TS 2607-3
- TS 26071
- TS 4349
- TS 4352
- TS 4356
- User Access Guide
- Vietnamese 2024-105 - Gas Safety Fact Sheet
- Vietnamese 2024-105 - Gas Saving Fact Sheet
Our insights
- 2026-040 - Integrating Data Centres Whitepaper
- 2026-040 - Integrating Data Centres Whitepaper Executive Summary
- AusNet Submission - Response to Draft Electricity Demand Forecasting Methodology
Outages
- AusNet ESC Public Notice
- AusNet KPMG OT Testing Regime Supplementary Report Recommendations
- Disaster Assistance Announced for Storm-Impacted Communities in Victoria
- Enforceable Undertaking
- Important Information About Bushfires
- Nous Independent Post Incident Review - AusNet February 2024 Storm Response - 10 July 2024
- Power Saving Factsheet 2022
- Preparing for Storms Brochure
- Solar Systems and Blackouts Fact Sheet
- Unplanned Outage Compensation Fact Sheet
Privacy
Projects and innovation
- 2025-259 - Cherry Lane Works Notification
- 2025-286 AusNet Corryong Microgrid Factsheet
- 2025-299 - Demand Response Factsheet
- 2025-299 AusNet TPR Spotswood Notification FA2 Digital
- 20250326 VVET Visual Impact Assessments Field Surveys Aurecon Works
- 20250425 VVET Noise Investigations Distributed
- 20250522 VVET Heritage Assessment Notifications
- 2026-139 - Laverton North Leakes Road Works Notification
- AER Attachment 17 Appendix B Negotiating Framework AusNet Distribution Determination 2026-31 Apr
- Appendix C - Updated Traffic Impact Assessment
- AusNet Demand Response Webinar
- AusNet Pole Top Batteries DL
- Ballarat Battery Energy 2
- Ballarat BESS Knowledge Sharing Report 1
- Battery Energy Storage System Fire Risk Management Fact Sheet
- Corryong Microgrid Bulletin - Edition Four
- Corryong Microgrid Bulletin - Edition One
- Corryong Microgrid Bulletin - Edition Three
- Corryong Microgrid Bulletin - Edition Two
- Electric Vehicle to Grid Trial Case Study
- EV Website Info
- FAQs
- Laverton North Transmission Cable - Community Factsheet
- Laverton North Transmission Cable - Local Business
- Mortlake Terminal Station Planning Application
- PA2302677 - Shepparton Terminal Station Redevelopment - Permit
- Project Overview
- RCTS PACR
- Thomastown Battery Energy Storage System Fire Hazard Risk Assessment 20822
- Thomastown Battery Energy Storage System-Certificate of Title-20822
- Thomastown Battery Energy Storage System-Contamination Report-20822
- Thomastown Battery Energy Storage System-Development Plans-191022
- Thomastown Battery Energy Storage System-Ecology Assessment-20822
- Thomastown Battery Energy Storage System-Hydraulic Impact Assessment-20822
- Thomastown Battery Energy Storage System-Noise Modelling-191022
- Thomastown Battery Energy Storage System-Planning Report-191022
- Thomastown Battery Energy Storage System-Project Information Flyer-20822
- Update on AusNet Infrastructure May 2026
- VVET Service Proving Works Notice June 2026
- VVET Works Notice January 2026 Geotech and Service Proving
- VVET Works Notice July 2025
Renewable solutions
- 2025 Register of Completed Embedded Generation Projects 15MW
- AusNet DER System Updates Form
- AusNet GPS Assessment Expectations
- AusNet Interoperable CSIP SCC Inverter Combinations 17032025
- AusNet Interoperable CSIP SCC Inverter Combinations 22042026
- AusNet MSO - October 2024
- AusNet Solar Emergency Backstop OEM Interoperability Test Plan
- Commissioning Guidelines
- Connection Application Form SOP-33-05D Jun 2024
- Customer System Study Requirements 18042018
- Detailed Enquiry Form SOP 33-05C Jul 2023
- Distribution Connection Greater 5MW Process Map Updated
- Distribution Connection Less Than 5MW Process Map - 20092022
- Distribution Connection Process Map
- Embedded Generation Guidelines SOP 33-05 - Jul 2023
- Feasibility Assessment Form
- Generator Network Connection 5 MW Land Acquisition Permits and Approv
- Generator Performance Technical Data Form
- Metering Diagrams
- Performance Guidelines for Sub-5MW Generators
- QRG AusNet Commissioning Error Messages
- Register of Completed Embedded Generation Projects Nov 2019
- Sample SLD
- SEB 10-01 Solar Emergency Backstop Compliance Procedures
- Single Line Diagram SLD Requirements
- SLD Example
- SLD Requirements
- Solar Emergency Backstop - Solar Customers
- Solar Emergency Backstop - Solar Manufacturers
- Solar Emergency Backstop Commissioning Checklist
- Solar Responsibilities
- Solar Systems and Blackouts Factsheet
- Solving Grid Export Problems
- SOP 11-16
- SOP 33-06
- SOP 33-07
- SOP 33-08
Safety
- 2024-271 - POEL Defect Rectification Form PAL
- 2025-254 AusNet Smart Streetlight Trial Factsheet
- 2025-255 AusNet Maintenance Checklist
- 2026-099 AusNet Staying Safe Around Transmission Lines Factsheet f1 1
- 2026099 AusNet Agricultural Activities Near Transmission Lines Factsheet
- BFM 10-01
- Induction Risk Factsheet
- Landholder Guide for Living with Transmission
- Private Electric Lines - Your Responsibilties
- REFCL Fact Sheet
- Table of Clearances
Sustainability
- 2024 AusNet Employer Statement
- 2025 Task Force on Climate-Related Financial Disclosures Performance Update
- AusNet Climate Change Position Statement
- AusNet Modern Slavery Statement CY2024
- AusNet TCFD
- AusNet TCFD 2024
- Sustainability Report 2025
Winter gas 2026
- Arabic - Electric Heater Cost
- Arabic - Gas Heater Cost
- Arabic - Tips to Keep Warm
- Arabic - Your Gas Meter and the Cost of Your Bills
- Arabic Gas Safety Factsheet
- Hindi - Electric Heater Cost
- Hindi - Gas Heater Cost
- Hindi - Tips to Keep Warm
- Hindi - Your Gas Meter and the Cost of Your Bills
- Hindi Gas Safety Factsheet
- Mandarin - Electric Heater Cost
- Mandarin - Gas Heater Cost
- Mandarin - Tips to Keep Warm
- Mandarin - Your Gas Meter and the Cost of Your Bills
- Mandarin Gas Safety Factsheet
- Punjabi - Electric Heater Cost
- Punjabi - Gas Heater Cost
- Punjabi - Tips to Keep Warm
- Punjabi - Your Gas Meter and the Cost of Your Bills
- Punjabi Gas Safety Factsheet
- Vietnamese - Electric Heater Cost
- Vietnamese - Gas Heater Cost
- Vietnamese - Tips to Keep Warm
- Vietnamese - Your Gas Meter and the Cost of Your Bills
- Vietnamese Gas Safety Factsheet