GoodGrid is a Program developed by AusNet Services that seeks to educate and engage residential and small business customers to manage their energy use during high demand, or ‘peak’ periods. RACV are supporting AusNet Services to offer this program to their customers in selected postcodes in key areas. By participating, you can help ensure that grid continues to work reliably during peaks – and cut your power bills too.
This summer, the Program is open to 1,000 customers within ten postcode areas serviced by our electricity network.
Participating customers in eligible areas can earn incentives for cutting energy use during short high demand periods, known as ‘GoodGrid Events’. And you’ll go in to the draw to win a $1,000 RACV Resorts Voucher**. (See Terms and Conditions here)
The GoodGrid Program will run from 1 December to 31 March. We expect there will be between five and eight GoodGrid Events during this time. GoodGrid Events will be four hours long, usually in the afternoon and early evening.
We will give participants tips about how they can cut their energy use during very high demand days.
** Terms and conditions apply. Follow this link to view the Terms and Conditions
AusNet Services will alert registered participants before an upcoming GoodGrid Event. If a participant reduces their energy usage during the event to a level below what they have used on similar days previously, AusNet Services will pay them an incentive of $15 – no matter how big or small that reduction is.
GoodGrid participants are not obliged to reduce power use during peak events. But we’ll reward them if they do.
You can check your eligibility using the online eligibility and signup form on the AusNet Services Website.
Note: We take safety seriously and, for their own welfare, customers deemed as ‘vulnerable’ are not eligible for this progam. This means a customer with life support equipment, or households where there are people with health risks that could be impacted by reducing consumption on hot days. Additionally Customers who are part of an embedded network are not eligible to participate.
Unfortunately, if you move house we won’t be able to calculate your baseline power consumption and assess whether you have reduced your energy use or not. So in this situation, you will not be able to remain on the GoodGrid program. We will, however, pay you any reward money you have previously earned at the end of the summer.
If you were in the program on 15 January, you will still be in the prize draw.
A GoodGrid Event may be declared on a day when we expect the community’s energy needs to put strain on local poles and wires - typically hot days over summer, in the afternoon and early evening, e.g. 4 - 8pm. By getting involved, GoodGrid Participants will be able to help keep the lights on within your community, as well as earn incentives.
We aim to send communications to GoodGrid Participants the day before an event day. We will also send another communication on the day in the hours before the event. We may also send communications during or after the event with tips or to advise participants that an event has ended.
A GoodGrid Participant will be notified by email and SMS. The communications will be sent to the details provided when a GoodGrid Participant signed up.