Our gas network
We own and operate 1 of 3 Victorian gas networks. Our 12,800km gas distribution network covers an area of more than 60,000 square kilometres in central and western Victoria. We deliver gas to approximately 796,000 homes and businesses.
Gas is an important part of the energy mix in Victoria. Our customers use gas primarily for cooking, heating, hot water and/or a range of industrial processes.
Victorians rely on gas more than any other state. More than 4 out of 5 Victorian homes are connected to gas, and the gas networks currently provide more energy than electricity networks.
View Gas tariffs and charges.
The Australian Energy Regulator (AER) is responsible for regulating Australian gas distribution, which falls under a national framework.
Every 5 years, gas distributors across Victoria must submit a draft plan to the AER for the next 5-year regulatory period. This plan outlines the services we will offer customers, the costs to deliver those services, and the plan for how we will use money collected via the distribution charge on customers’ bills. This process is known as the Gas Access Arrangement Review (GAAR).
Our current regulatory period expires on 30 June 2028. Read our current Gas Access Arrangement (2024 - 2028):
- Part A – Access Arrangement
- Part B – Reference Tariffs and Reference Tariffs Policy
- Part C - Terms and Conditions
We engaged extensively with customers and other stakeholders throughout prior to submission to understand their needs and expectations of our network, and ensure they are reflected in our plan. AER published its final decision on our access arrangements in June 2023.
The high-level timeline below shows the steps we are taking to develop and deliver our proposal, from the initial consultation through to the final decision and approval by the AER.