Reset Password

  • How do I reset my password?
    1. Enter your new Password - your password must be 8 - 16 characters and must contain at least one lowercase, one uppercase, one numeric and one special character. The only accepted special characters are: ! - _ : ' * $ @ . , / \ £
    2. Click on the eye icon if you want to see the password.

    3. Re-enter your new password in the Confirm Password field.
    4. Click on Terms of Use to read the Terms and Conditions, then tick to confirm your acceptance.  Note: if you do not tick this option you will not be able to complete your password reset.
    5. Click on the Update Password button.