Powering through 2025

Infographic displaying stats for the year: We distributed electricity to 80,000+ commercial customers, 730, 000+ residential customers, we answered 181,066 phone calls, 13,750 online enquiries, inspected 120,830 power poles, 202,338 spans, completed 57,718 maintenance jobs and identified 46, 765 vegetation management jobs.

It’s been a busy and exciting year as we bring the energy to programs and projects that support our customers and communities.

We’re proud of our achievements and actions to fulfil our purpose to connect communities with reliable, affordable and sustainable energy.


EMMAs supporting Victorian communities

Our fleet of Emergency Management Mobile Assistance (EMMA) vehicles served Victorian communities during severe weather events and outages.

EMMAs bring relief and support during and after large-scale, unplanned power outages and give the community access to:

  • mobile, tablet, laptop and device charging, in securely locked charging boxes
  • inbuilt satellite communications, even if telecommunication networks are not working
  • tea and coffee
  • a TV for up-to-date outage information and public address systems 
  • chairs, tables and blankets  
  • our skilled crew who have information and advice on outage updates and local support facilities. 

First standalone community battery supporting Yarra Junction residents

We connected the first stand-alone community battery on our distribution network as part of our Neighbourhood Storage Tariff trial. The 120kW/300kWh battery stores any extra solar power generated from 10am to 3pm each day and then shares it back with the Yarra Junction community during evening peak demand.

Residents who choose to purchase electricity from community energy retailer Indigo Power can benefit from bill savings generated by the battery.   

This project was managed by Indigo Power and funded through the Commonwealth Government's Community Batteries for Household Solar program.


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