Install an EV charger on a power pole

After you apply

1. We assess your application, especially the proposed pole/s, charging equipment, mounting arrangement and electricity connection requirements.
2. If we accept your proposal, you sign our Facilities Access Agreement.
3. You get the required approvals for the site and installation, including connection, supply, planning, road authority, parking and other third-party approvals.
4. You get a qualified and authorized contractor to install the equipment as per the approved design and safety requirements.
5. The charger can only be energised after all connection, metering, inspection and commissioning requirements have been met.
   
   

Facilities Access Agreement (the agreement)

You must sign this before installing equipment. The initial agreement:

• is for five years and allows you to renew annually unless terminated
• allows you to install and operate approved EV charging equipment on the approved poles
• is non-exclusive and doesn’t create a leasehold or ownership interest in the pole
• only applies to the approved equipment and locations
• doesn’t provide an electricity connection or electricity supply
• sets out the parties’ responsibilities, access rights, fees, insurance, liability, relocation, removal and termination arrangements.
  
  

Fees and terms

Fees under the Australian government (DCCEEW) Accelerating EVCI Program

Different annual fees may apply to chargers under the Australian Government's Accelerating EVCI Program. Under the program guidelines, annual site access fees are capped at $250 for AC chargers and $350 for DC chargers, subject to CPI indexation. These fee caps only apply to chargers installed under this program.

Technical and installation requirements

Your charger and installation must meet our technical and safety requirements. Depending on the site and design, these may include:

• AC supply at 230/400 V and 50 Hz
• maximum supply of 63 A per phase
• no vehicle-to-grid capability
• overload, short-circuit, residual-current and thermal protection
• emergency isolation and safe disconnection arrangements
• dedicated metering that meets connection and market requirements
• weatherproof, impact-resistant and vandal-resistant equipment
• a mounting arrangement that protects the pole and network equipment
• enough space for safe climbing, inspection, maintenance and network access.

After our assessment, we may require additional design, structural, protection, earthing, metering or site-specific controls.

Access, relocation and removal

Our electricity distribution responsibilities take priority. You must give us access to the pole and equipment when we need it for inspection, maintenance, emergency response or other works.

We may require the charger to be temporarily disconnected, relocated or removed because of:

• public or electrical safety
• emergency or electricity restoration work
• pole or network inspection, maintenance, replacement or upgrades
• roadworks, redevelopment or third-party works
• interference with network equipment or other authorised infrastructure
• a breach of the Facilities Access Agreement or other requirements.

In an emergency, we may disconnect, move or remove the equipment without prior notice when reasonably necessary to protect people, property or the electricity network. The Facilities Access Agreement and circumstances of the work will determine who is responsible for relocation or removal costs.

Regulatory information

The official name of the service is Distribution Asset Rental for Electric Vehicle Charging Infrastructure.

The Australian Energy Regulator classifies this as a negotiated distribution service for the 1 July 2026 to 30 June 2031 regulatory period. Applications are subject to our negotiating framework, which explains the negotiation process and obligations between us and applicants.

Download our Negotiating Framework (PDF, 421 KB).