Improving website accessibility

New website tools making essential information easier for everyone to access

Everyone accesses information differently.

That's why we've introduced Recite Me, a new accessibility toolbar that helps customers customise how they read, listen to and navigate content across our website.

Whether you live with disability, have low vision, dyslexia, ADHD, reading challenges or speak a language other than English, Recite Me provides practical tools that make information easier to access and understand.


What Recite Me can do

The toolbar includes a range of accessibility features, including:

  • text-to-speech functionality
  • translation into more than 100 languages
  • dyslexia-friendly fonts
  • adjustable text size, spacing and colour contrast
  • reading rulers and focus tools
  • screen reading support.

No downloads, registrations or setup are required.

Simply click the Accessibility Tools icon at the top of the page and customise your experience.


Why accessibility matters

More than 5.5 million Australians live with disability.

Many others experience barriers such as literacy challenges, language differences or temporary injuries that can make online content harder to access.

Access to information becomes especially important when customers need to:

  • check outage information
  • understand safety advice
  • prepare for planned works
  • contact us for support.

By making information easier to access, we can help customers find what they need more quickly and confidently.


Try it today

Click the Accessibility Tools icon in the top right-hand corner of our website and explore the features available.

Because everyone deserves equal access to information.

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