Load shedding means switching off supply to parts of the electricity network, to ensure safety.
Although load shedding is rare, all distribution companies use load shedding to help manage supply and demand in the electricity network.
Load shedding happens when there is an imbalance in demand and supply. This is usually caused by one of the following:
There are two main types of load shedding:
AEMO provides up to 30 minutes notice. This helps to restore the supply and demand balance.
In some load shedding situations, power outages are shared across groups of customers. Customers are usually only off supply for a short amount of time. The outage is then shifted to a different area of the network.
While we don’t want any customers to be without power, we cannot guarantee there won’t be outages.
Faults and emergencies
To report faults or emergencies,