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Electricity
Be power prepared
We work year-round to provide a safe and reliable electricity network for our customers.
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Get prepared for summer
Discover your hourly cooling costs
How much does your cooling really cost?
Avoid bill shock. Calculate your hourly air-con or fan costs in just three steps.
Discover your hourly cooling costs
Get savings tips
Tips to keep cool and keep costs down
Read our tips to keep you and your home comfortable this summer.
Get savings tips
How we powered through 2026
Powering through 2026
How we connected communities with reliable, affordable and sustainable energy.
How we powered through 2026
Outage information and support
Watch Outage Tracker explainer videos
Outage Tracker energy explainer videos
Watch our helpful explainers on how to report an outage and how to use Outage Tracker.
Watch Outage Tracker explainer videos
Learn what to include in an outage kit
What to include in your outage kit
Outage kits should be packed in advance so it’s ready during an unplanned power outage.
Learn what to include in an outage kit
Learn how to prepare for an outage
Tips to prepare for an outage
How to prepare and stay safe during an electrical outage.
Learn how to prepare for an outage
FAQs
I have a private aerial line (PAL) on my property. What do I need to know?
What should I do to be power prepared as a life support customer?
Where can I find more saving tips?
What about safety advice?
Where can I find information like this for gas?
How can I be bushfire ready?
What should I have in an outage kit?
Why do I need to check if my electricity retailer has my current contact details?
I want AusNet to contact me through SMS or email, how do I do this?
What does 'amp' stand for?
Where can I find a list of Emergency Services and their contact numbers?
