The Australian Energy Regulator (AER) has a national Ring-Fencing guideline (Guideline). The Guideline prevents us and other Distribution Network Service Providers from offering contestable electricity services. It is designed to promote competition.
The Guideline came into effect on 1 January 2018 and can be found on the AER website here. We are committed to ensuring that we fully comply with the Guideline.
This is how we apply ring-fencing: