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Aerial view of homes and streets, criss-crossed by power lines.

 

Electricity distribution price review (EDPR) 2022 to 2026  

Every 5 years we make plans for how we will provide safe and reliable electricity, and the costs. This plan is the Electricity Distribution Price Review (EDPR).  

Our current plan covers from 1 July 2021 to 30 June 2026. (The period 2022-26 refers to the financial years.)   

Some of the benefits that we will deliver to our customers over 2022-26 include: 

  • An average saving of $113 on bills over the period (excluding higher insurance premium costs allowed by the AER);  
  • Continued investment in network safety, security and reliability. This includes assets that will help reduce bushfire risk, such as Rapid Earth Fault Current Limiter (REFCL) technology; 
  • Continued investment to allow more customers to connect solar panels and batteries to the network and export their power; 
  • Improved customer communication, including on outages, through better use of technology; and  
  • Pricing arrangements that reflect a Victorian-wide customer consultation. 

As part of the Customer Forum, we also identified several ways to improve our services. These range from making it easier to make claims, to helping businesses find the right person to speak with. 

View our Annual Customer Interaction and Monitoring report on our site here to track how we are performing.
 

Our 2022-26 proposal

In an Australian first, we negotiated with customers on priorities for future investment in the electricity network.  

This approach was part of “New Reg”, a new model of consumer engagement. New Reg is an initiative from the Australian Energy Regulator, Energy Networks Australia and Energy Consumers Australia. This ensured consumers had a strong say in regulatory outcomes.  

The outcome of our engagement offers price relief for customers and ensures we have a sufficient budget to maintain and improve network reliability and safety. We also have a stronger incentive to further improve customer experience.  

To achieve these outcomes we published a Regulatory Proposal and then a Revised Proposal. The AER assessed each of our proposals before issuing a Draft and Final Decision. 

The regulatory proposal documents are provided below. 


 

Plain English overview

Regulatory Proposal Part I & II

Regulatory Proposal Part III

Regulatory Proposal Part IV

Customer Forum Engagement Report

Revised regulatory proposal 

We submitted our Revised regulatory proposal (PDF, 3.2 MB) and Revised tariff structure statement (PDF, 786 KB) to the AER on 3 December 2020. This was in response to its draft decision which you can read on the AER site here.   

On 30 April 2021, we welcomed the AER’s Final Decision on its regulatory proposal for the 2022-26 period.  Read the AER’s Final Decision in full on the AER website