SMS messages



If you would like to receive updates from AusNet Services via SMS to your mobile number , including power outage restoration information and updates, please ensure your electricity retailer (the company that bills you) has your mobile number.


If you would like to opt out of receiving SMS messages from AusNet Services, you can do this by texting STOP to 0409 709 091; or by emailing your NMI number (which can be found on your electricity bill) and mobile number to requesting to be removed from our texting list.

General Enquiries

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We Move Energy

That's what we do. The AusNet Services team is passionate in its commitment to deliver energy safely, reliably and efficiently to customers.